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|Tuesday, July 08, 2008
|Contact: Debra Thompson
Assoc. Director, PR & Communications
Pictured, from front left, are Tina Jenkins, 6 East;
Diane Ray, Human Resources; Grace Daponte, Food
and Nutrition Services; Linda (Carmella) Psujek, Lab;
Deborah Kile, ASC. Pictured fom back left are Bob
McCracken, IS; Holly Keplinger, Physician Practice
Management; Joe Tacy, 5 East; Sherry Clark,
Environmental Services; John Lubkowski, Pharmacy;
Bunita Delawder, 6 East; Kevin Meadows, Float Nursing.
RMH recently recognized 12 employees as 2008 Teamwork All-Stars for being role models of service excellence and teamwork over the past year.
More than 50 employees were nominated by their co-workers. Winners were selected by the Employee Rewards and Recognition Team.
“These 12 employees were chosen because they set the example of teamwork for other employees to follow,” said RMH President and CEO Jim Krauss. “We are committed to providing excellent customer service, and this is possible only if we have exceptional teamwork. I applaud these employees, and all our employees who are working hard every day as part of the RMH team to uphold our service standards and values.”
The 2008 All-Stars, with excerpts from their nomination forms, are as follows:
SHERRY CLARK, HOUSEKEEPING AIDE, FACILITIES MANAGEMENT, 6-YEAR EMPLOYEE
“Always polite and willing to answer questions or give directions...she never complains…never too busy to stop and help anyone who looks lost or in need of help…she is AWESOME…Sherry saved a life when she recognized a visitor was ill.”
GRACE DAPONTE, NUTRITIONAL SERVICES REP, FOOD SERVICE, 15 YEAR EMPLOYEE
“Always helpful, professional, courteous, loyal and concerned about customer service…well liked by co-workers and peers.”
BUNITA DELAWDER, RN, STAFF NURSE, 6 EAST, 3-YEAR EMPLOYEE
“A wonderful nurse who sees the whole picture...always recognizes the hard work of other team members…displays nothing but compassion and respect…a consistent positive attitude.”
TINA JENKINS, CLINICAL ASSISTANT, 6 EAST, 2-YEAR EMPLOYEEE
“Hands down one of the best clinical assistants and teammates anyone could ever ask to have on their team…dedicated, honest, respectful…goes out of her way to make sure patients get good care…SUPERWOMAN.”
HOLLY KEPLINGER, PHYSICIAN OFFICE COORDINATOR, PHYSICIAN PRACTICE, 2-YEAR EMPLOYEE
“Works with many different practices and staff, teaching by example…shows new staff examples of great customer service...communicates well with all peers…helps others learn new processes and procedures with ease...no one has worked harder to make so many new employees have a positive experience in becoming part of RMH.”
DEBORAH KILE, RN, STAFF NURSE, ASC, 21-YEAR EMPLOYEE
“A wonderful resource for her staff…kind, understanding, trustworthy and compassionate to patients, families and teammates…always willing to work to cover unit when others are ill…always professional and carries a spirit of excellence.”
JOHN LUBKOWSKI, PHARMACIST, 6-YEAR EMPLOYEE
“Always positive at work, even during frustrating situations…he tries to help others be more positive . . . switches schedules to accommodate team members… serves RMH in many ways on many levels…smiles all the time, even on the phone.”
BOB MCCRACKEN, DESK TOP ANALYST, IS, 9-YEAR EMPLOYEE
“Very resourceful…has MacGyver ingenuity to fix issues…has served on several hospital teams…always willing to tackle issues even when it changes his schedule…readily shares his knowledge…promotes compassion, courtesy and respect of teammates...a true team player and the ultimate customer service role model.”
KEVIN MEADOWS, CLINICAL ASSISTANT, FLOAT, 2-YEAR EMPLOYEE
“A wonderful team player…compassionate and caring with patients…always willing to jump in to help others…never says no…excels in phlebotomy…he is integral to our team.”
LINDA (CARMELLA) PSUJEK, MED TECH, LAB, 21-YEAR EMPLOYEE
“Models teamwork…always friendly and interested in the people she works with and for…great communicator… works tirelessly above and beyond her normal duties to help set ground rules for working together as a team…a true role model and inspiration . . .an unwavering resource and inspiration.”
DIANE RAY, EMPLOYMENT SPECIALIST, HUMAN RESOURCES AND DEVELOPMENT, 36-YEAR EMPLOYEE
“A perfect role model of teamwork…comes early, stays late, looks for the good in all, exhibits professionalism with a deep, caring heart and inherent kindness…inspires the rest of us to be a better team member… always puts RMH first.”
JOE TACY, RN, STAFF NURSE, 5 EAST, 1-YEAR EMPLOYEE
“A wonderful asset to our unit…flexible and willing to come in extra…goes the extra mile for patients…helps teammates with anything and everything…a true gem…never complains, only makes suggestions for improvement.”
This is the second year of the Teamwork All-Stars recognition program. Posters of the winners are displayed at RMH in the first floor corridor outside the critical care unit.
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