Concerns and Complaints

RMH Healthcare encourages anyone who has concerns or complaints
about patient safety or quality of care to bring them to the attention of
RMH leadership. Please ask any staff member if you would like to
speak to a department manager, director or nursing coordinator.

You may call:

540-689-1000 or toll free at 1-800-543-2201 and ask to speak with the
department manager, director or nursing coordinator.

Patient Representative: 540-689-1234
Quality and Patient Safety department: 540-689-1650

You have the right to report patient safety or quality of care concerns to:

Virginia Department of Health
P.O. Box 2448
Richmond, VA 23218

Phone: 1-800-955-1819
www.vdh.state.va.us

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Phone: 1-800-994-6610
www.jointcommission.org

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